Proudly Serving Hales Corners, Waukesha & Menomonee Falls

Reviews

Charlie Frye
Charlie F.
14:08 28 Aug 19
My air conditioner stopped working. Called Hales Corners Heating and Air Conditioning our based on referrals from family. They were very prompt, professional, and were upfront about what was wrong with my air conditioner. My air was fixed in a timely manner. Would recommend Hales Corners Heating and Air Conditioning to everyone who needs heating and air conditioning service.
stephan albers
stephan A.
13:26 28 Aug 19
Great services. I had no air in my house I had called around to see what my options are ended up choosing Hales corners heating and cooling. Best price for amazing service. Very friendly employee's had my air up and running in about 15 min. Highly recommend
Kathy Lungren
Kathy L.
23:49 13 Jun 19
Joe, Chris and Ferris installed our complete new Heating and AC unit. Joe took the time to explain everything and helped get my thermostat connected to our WiFi and Alexa. Friendly, courteous, with good service.
Renelle Murphy
Renelle M.
14:47 29 May 19
Have been a customer for years. Great customer service from all the tech's. Owner Scott is professional and prices are reasonable.
Patrick Garcia
Patrick G.
18:07 17 Apr 19
Heat went out in my home. I had given Scott a call they came out very quick and they were very professional and did fantastic work. Would definitely recommend.
D Gehling
D G.
11:21 29 Mar 19
Great HVAC place with a very clean, organized appearance that speaks of how good an experience you can expect. An attention to detail is clearly demonstrated here, something that is paramount in the accurate monitoring of your homes climate systems. Very nice answer lady at the front desk.
Heather Thielen
Heather T.
17:54 26 Feb 19
My husband and I ran a rental property in Brookfield. 4 units. Hales Corners Heating was called on many occassions to help with NO HEATS and NO COOLS. Excellent up front pricing. Had the pleasure of chatting with Scott, the owner, about getting a new furnace. He is a very knowledgeable man and took the time to explain my options. The techs are all very nice and get the job done in a timely manner. I absolutely love the office ladies. They kept me informed of the techs schedules and were very helpful when I called to ask questions. Thank You Hales Corners Heating! I will be spreading the word to family and friends!
Richard
Richard
04:00 16 Feb 19
Great service on time, repairs were done by a knowledgeable repair man. Parts available same day. Highly recommend them.
Brad E Smith
Brad E S.
16:11 15 Feb 19
Hales Corners Heating has been our HVAC contractor for many years. They have served us well and maintain our furnace and air conditioning system. I would never change to a different contractor. They are prompt and do a thorough job.
Steven Barnicki
Steven B.
00:13 13 Feb 19
Jim Jan Gottfried
Jim Jan G.
05:30 09 Feb 19
Always courteous friendly smoothly come in do their job always available on time if delayed let u know when they will arrive
Jack is Better
Jack is B.
14:41 07 Feb 19
Friendly, courteous service.
faith
faith
00:58 07 Feb 19
Highly Recommend. Caring and compassionate. They know their business and they were there to delivery in a timely manner! My mother and I are so very pleased with the above and beyond high quality customer care and service which she received...Thank you Scott and your team! From Franklin... furnace install 2/1/2019.
Mary Koenig
Mary K.
13:04 05 Feb 19
We were selling the house and 5 days prior to closing the furnace went. Hales Corners Heating & Air Conditioning was there to fix the furnace in a day. We were so pleased with their service. Thank you!!
Mark Sather
Mark S.
19:51 03 Feb 19
I/we recommend Hales Corners Heating and Cooling as they are very easy and pleasant to work with and explain things in a way I/we understand like our thermostat that is also connected to my phone. When we're gone we can up/down the temperature so house is always comfortable. They also clean up after themselves.
Andrew Phillips
Andrew P.
15:17 02 Feb 19
Hales Corners HVAC team was very responsive to a non operational durance I had. Weather was cold and they came out on a Sunday, diagnosed the problem, and repaired same day. I felt they stocked the right parts enabling them to do so. I’d recommend The Hales Corners Heating & AC to anyone looking for a reliable HVAC new sales and service group.
Dan Koslakiewicz
Dan K.
14:32 02 Feb 19
I’ve been using HCH for years to do a boiler tune up. They do a great job. Everything is always explained and any problems are fixed. The tech will even help you adjust settings. The emergency service is also great. Came over late at night to diagnose a problem and help fix it (even though it was technically just outside the boiler in the exhaust chimney).
Kim Schmeling
Kim S.
20:07 31 Jan 19
Best service reps. Always timely, and do a grear job. No complaints at all. Highly reccomend.
Phil Krenz
Phil K.
19:18 31 Jan 19
The technician worked diligently on repairing the original lines that were crimped by the builder right at the brick line.
Scott Puffer
Scott P.
03:44 31 Jan 19
Perfect install fast clean and professional on the coldest day in over 100 year we lost our heat on a 18 year old carrier. we need a furnace HALES CORNERS HEATING AND THERE TEAM INSTALLERS SAME DAY AND DID A TOP NOTCH JOB. My hands go out there workers on IN EXTREME WEATHER CONDITIONS VERY VERY PROFESSIONAL 5 STARS MORE IF WE COULD THANK YOU FOR KEEPING MY FAMILY WARM!
William Kilbourne
William K.
03:12 31 Jan 19
It’s the coldest night in twenty years…What is the worst that could happen? Yep!I awoke at 5am to a chilly house, and no sound from the furnace firing up. I switched the furnace off and back on. It tried to fire up and then quit.A 5:10am call to Hales Corners Heating. Call was answered and I was given the first technician appointment. A little later, after “sun up”, the technician arrived.“Bad news” One component in the 20 year old furnace had failed, and another was on its last legs. Least expensive repair solution was offered. (still a good percentage of the cost of a new furnace) I weighed the options and asked about the installation of a “new Furnace”.Only then did the technician talk about a new sale. We reviewed various price options and I agreed to a purchase. About three hours later two installer technicians arrived. Then less than four hours later I had heat in the house. The crew, with good humor, worked inside and even outside (-14 degrees) to complete the install. The old furnace and all packing and construction leftovers were removed, even sweeping the floor to get any small items. My thanks to all who worked with me, from the call at 5am to the hand shake in the early afternoon.
K Kjersten
K K.
23:03 30 Jan 19
Scott was WONDERFUL and saved us in negative 25 degree weather when we had NO heat! My family is so grateful! Thank you Hales Corners Heating and Cooling!
Jeanne Paprocki
Jeanne P.
21:26 30 Jan 19
I alway receive very prompt and reliable service with extremely fair pricing. HCHC has serviced the boiler in my home for 18+ years and I wouldn't trust anyone else.
jennifer Brust
jennifer B.
21:21 30 Jan 19
Hales Corners Heating & Air were very accommodating to say the least on this very ,very cold Wednesday I highly recommend them!!!! They came out immediately when we called and made sure everything was done completely!!!
Danny Schlei
Danny S.
20:46 29 Jan 19
Hales Corners Heating and Air gets a five star review. The owner Scott and staff were friendly and easy to work with. I got a fair quote quickly and they arrived on time and did a great job. Highly recommend. Danny S.
Steven Hale
Steven H.
00:46 25 Jan 19
Hales Corners Heating is a highly reputable and professional company. We have had many positive experiences with them over the past several years. Earlier this month our 3 year old Williamson boiler started leaking and would not light. Thus we had no heat in the house. We contacted Hales Corners Heating on a Sunday morning and they responded quickly. The Williamson boiler was still under warranty. Hales Corners provided several space heaters to tide us over until a replacement boiler could be obtained. The next day, we learned that, Williamson and the local distributor would not honor their warranty. Hales Corners Heating obtained an alternate boiler, not made by Williamson, and installed it for us later in the week at no charge to us, but at great expense to Hales Corners Heating. We have heat again. We are very happy with the new system and with Hales Corners Heating.
Jerry Fredrickson
Jerry F.
02:15 22 Jan 19
Nearly 5 years ago, Hales Corners heating and Air installed a new high-efficiency furnace for us. The furnace works fine, but since that time the heating ducts have been much noisier. We dealt with it for some time as we were initially told not much could be done about it. Within the last month or so, the noise had become intolerable, so an appointment was made to have HCHA try to determine the cause of the noise. Two techs arrived today, a regular tech and a trainee. It was explained to us that the blower on the new furnace was more powerful than the one on the old furnace, so that could be part of the problem. After less than 10 minutes in the basement, the trainee discovered that the gas pipe to the water heater was leaning up against one of the ducts. He pushed it away and the clanging noise stopped, and so far it has not returned. Hard to believe how simple a fix this was! The tech said that he could provide a strip of Styrofoam to provide separation between the duct and the pipe. I told him it wasn't needed. He then informed us that we'd be billed their normal service change plus the work they did to stop the noise. He told us the total would be $170. I told them we are not paying $170 for the work they did. A call was made to the “boss” and the boss informed the tech to not charge for the work. Obviously we were satisfied that the noise issue was finally resolved and that they did not charge us for something that should have been resolved long ago. Both the trainee and tech were courteous. We have our furnace and air conditioner checked yearly by HCHA, and have found their techs friendly and competent.
Kim Plato
Kim P.
17:30 07 Jan 19
Excellent service; great pricing. I have been using Hales Corners Heating for years and would highly recommend them to everyone...5-star! Charlie is very knowledgeable. Scott made sure they took care of me when I had no heat... sameday service! Fabulous company!
Delilah T
Delilah T
11:49 24 Oct 18
The technician did an excellent job at educating me with detailed information and performing his duties on the job. John Ricco, the technician, should he highly recognized as an asset to your company. He is a knowledgeable individual in the description of his work. I felt comfortable talking to him, which is a high accomplishment to relate well with others. Thanks John!
Angel Gonzalez
Angel G.
01:36 13 Aug 18
Great customer service! Professional installation of Air conditioning I purchased, but yet fast. Would recommend to anyone looking to either repair or replace any HVAC system. -Angel GonzalezBurlington, WI
Luke Nielsen
Luke N.
01:35 13 Aug 18
Their service was extremely helpful, the installation was quality and done professionally. I was very impressed how they answered all my questions and showed me what was going wrong with my old cooling set up, and how the new system will improve my cooling. Will recommend to anyone that has issues with heating and cooling!!
Annette Hildebrandt
Annette H.
20:23 16 Aug 17
I had my new gas furnace installed last year by Hales Corners Heating and I am beyond pleased with it. The customer service was great! My utility bill has gone down as they promised it would. I have and will continue to recommend Hales Corners Heating to all my family and friends.
Carmen Kohler
Carmen K.
01:32 16 Dec 16
Great service! I put in an online request and Annette contacted me within a half hour. I asked them to come out and inspect and tune-up. We were due for a tune up and the unit shut itself off then turned back on when I restarted it early in the morning on a -10 degree day. I wanted it checked soon, but I didn't think it was an emergency so I scheduled the tune-up. They were able to come the same day which was wonderful! Robb came hours earlier then I was expecting which was awesome since the unit turned off again and it was getting cold. Turns out it was something really dumb that we had done wrong so he helped me fix it, gave it a tune-up and some tips and was on his way all before noon. There was no more then 4 hours between the initial call and the issue being totally resolved. We will use them when we replace out AC this summer for sure! Wonderful service!!
Henry Santiago
Henry S.
13:09 25 Nov 16
Excellent service, amazing customer service. Attentive to our needs. Thank you.
Chris Elkendier
Chris E.
16:42 19 Jul 16
My AC Went out last night and I called at 8 am this morning, they had someone over by 10 am (with no extra fees!). Charlie was extremely nice and walked me through what was wrong which was a capacitor. He even tested it in front of me to show me that it was blown. He had the part on his truck and replaced it in under 30 minutes. From start to finish a great experience. I recommend using them and ask for Charlie! He is awesome!
Tay Den
Tay D.
16:48 07 Nov 15
Excellent Service!!!!
Alan Foral
Alan F.
03:35 11 Oct 15
Just had a new furnace and air conditioner installed, top of the class in product (I bought Armstrong Air), service and support. Professional and efficient install team. Will call on them in the future. Best company I have ever retained. Scott (owner) and Shane (sales & service) are the Tops in the Business. You cannot go wrong with this company.
Kacie Miller
Kacie M.
04:34 22 Sep 15
Shane came to my home explained things very thoroughly, he was kind and courteous. We knew our ac near the end of its time.He gave us temp cooling until we had our new ac installed which I love! Thank you HCH!-Terri Scott
Jon McNamara
Jon M.
14:46 29 Jul 15
Our furnace broke down one evening in the middle of winter. We called Hales Corners Heating & Air Conditioning and they sent a representative who arrived within 15 minutes of that call. He was able to diagnosis the problem and provide a solution immediately. We set up an install the next morning, which they handled in a very timely manner, and have been not had any trouble with that appliance since.My family received extremely professional and honest service throughout the process. I would absolutely recommend this company to anyone who is having HVAC concerns. Our air conditioner is nearing its end-life and Hales Corners Heating & Air will be the company I select to replace it.
Charlie Frye
Charlie F.
13:39 29 Jul 15
Had a great experience. Fast and friendly service.
Nicholas Puffer
Nicholas P.
11:42 29 Jul 15